In 2013 we purchased a new bed from Rooms To Go, within 2 months the matress started sinking. After a month long fight with customer service we got a refund and unfortuantly decided to try a new more expensive bed from them. Well it has now been a little over 1 year and the Box spring is now completely broken. Customer service claims it is customer abuse and they are not responsible!! They are extremely rude and don’t seem to care about the fact that we spent well over 1500$ on a bed that is now garbage!! We also purchased an entire living room set from them that is also awful quality!! Buyer beware this company sells poor quality and does not back up there product!!!
Bed & Bath